ICT Group, Inc. was a multinational call center and outsourcing company based in the Philadelphia suburb of Newtown.[1]
 | |
| Company type | Public |
|---|---|
| Nasdaq: ICTG | |
| Industry | Business process outsourcing |
| Founded | 1983 |
| Defunct | 2010 |
| Headquarters | , United States |
Number of locations | 40 centers (2009) |
Area served | Worldwide |
| Services | Call centers |
| Revenue |  US$453,621,000 (2007) |
 US$-$7,053,000 (2007) | |
| US$-11,809,000 (2007) | |
| Total assets | US$225,600,000 (2007) |
| Total equity | US$167,189,000 |
Number of employees | 18,000 (2009) |
During the Great Recession, it closed call centers in the United States and Canada, and reduced staff numbers in the United Kingdom, Ireland and Australia, as part of a plan to move its operations to lower-wage countries.[1][2]
On February 2, 2010, ICT was acquired by Sykes Enterprises, Inc., a Tampa-based company.[2]
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