Journal tags: event

310

Last Minute

I went along to this year’s State Of The Browser conference on Saturday. It was great!

Technically I wasn’t just an attendee. I was on the substitution bench. Dave asked if I’d be able to jump in and give my talk on declarative design should any of the speakers have to drop out. “No problem!”, I said. If everything went according to plan, I wouldn’t have to do anything. And if someone did have to pull out, I’d be the hero that sweeps in to save the day. Win-win.

As it turned out, everything went smoothly. All the speakers delivered their talks impeccably and the vibes were good.

Dave very kindly gave shout-outs to lots of other web conferences. Quite a few of the organisers were in the audience too. That offered me a nice opportunity to catch up with some of them, swap notes, and commiserate on how tough it is running an event these days.

Believe me, it’s tough.

Something that I confirmed that other conference organisers are also experiencing is last-minute ticket sales. This is something that happened with UX London this year. For most of the year, ticket sales were trickling along. Then in the last few weeks before the event we sold more tickets than we had sold in the six months previously.

Don’t get me wrong: I’m very happy we sold those tickets. But it was a very stressful few months before that. It felt like playing poker, holding on in the belief that those ticket sales would materialise.

Lots of other conferences are experiencing this. Front Conference had to cancel this year’s event because of the lack of ticket sales in advance. I know for a fact that some upcoming events are feeling the same squeeze.

When I was in Ireland I had a chat with a friend of mine who works at the Everyman Theatre in Cork. They’re experiencing something similar. So maybe it’s not related to the tech industry specifically.

Anyway, all that is to say that I echo Sophie’s entreaty: you should go to conferences. And buy your tickets early.

Soon I’ll be gearing up to start curating the line up for next year’s UX London (I’m very proud of this year’s event and it’s going to be tough to top it). I hope I won’t have to deal with the stress of late ticket sales, but I’m mentally preparing for it.

Frostapalooza

So Frostapalooza happened on Saturday.

It was joyous!

It all started back in July of last year when I got an email from Brad:

Next summer I’m turning 40, and I’m going to use that milestone as an excuse to play a big concert with and for all of my friends and family. It’ll sorta be like The Last Waltz, but with way more web nerds involved.

Originally it was slated for July of 2024, which was kind of awkward for me because it would clash with Belfast Trad Fest but I said to mark me down as interested. Then when the date got moved to August of 2024, it became more doable. I knew that Jessica and I would be making a transatlantic trip at some point anyway to see her parents, so we could try to combine the two.

In fact, the tentative plans we had to travel to the States in April of 2024 for the total solar eclipse ended up getting scrapped in favour of Brad’s shindig. That’s right—we chose rock’n’roll over the cosmic ballet.

Over the course of the last year, things began to shape up. There were playlists. There were spreadsheets. Dot voting was involved.

Anyone with any experience of playing live music was getting nervous. It’s hard enough to rehearse and soundcheck for a four piece, but Brad was planning to have over 40 musicians taking part!

We did what we could from afar, choosing which songs to play on, recording our parts and sending them onto Brad. Meanwhile Brad was practicing like hell with the core band. With Brad on bass and his brother Ian on drums for the whole night, we knew that the rhythm section would be tight.

A few months ago we booked our flights. We’d fly into to Boston first to hang out with Ethan and Liz (it had been too long!), then head down to Pittsburgh for Frostapalooza before heading on to Florida to meet up with Jessica’s parents.

When we got to Pittsburgh, we immediately met up with Chris and together we headed over to Brad’s for a rehearsal. We’d end up spending a lot of time playing music with Chris over the next couple of days. I loved every minute of it.

The evening before Frostapalooza, Brad threw a party at his place. It was great to meet so many of the other musicians he’d roped into this.

Then it was time for the big day. We had a whole afternoon to soundcheck, but we needed it. Drums, a percussion station, a horn section …not to mention all the people coming and going on different songs. Fortunately the tech folks at the venue were fantastic and handled it all with aplomb.

We finished soundchecking around 5:30pm. Doors were at 7pm. Time to change into our rock’n’roll outfits and hang out backstage getting nervous and excited.

Right before showtime, Brad gave a heartfelt little speech.

Then the fun really began.

I wasn’t playing on the first few songs so I got to watch the audience’s reaction as they realised what was in store. Maybe they thought this would be a cute gathering of Brad and his buddies jamming through some stuff. What they got was an incredibly tight powerhouse of energy from a seriously awesome collection of musicians.

I had the honour of playing on five songs over the course of the night. I had an absolute blast! But to be honest, I had just as much fun being in the audience dancing my ass off.

Oh, I was playing mandolin. I probably should’ve mentioned that.

Me on stage with my mandolin.

The first song I played on was The Weight by The Band. There was a real Last Waltz vibe as Brad’s extended family joined him on stage, along with me and and Chris.

The Band - The Weight Later I hopped on stage as one excellent song segued into another—Maps by Yeah Yeah Yeahs.

Yeah Yeah Yeahs - Maps (Official Music Video)

I’ve loved this song since the first time I heard it. In the dot-voting rounds to figure out the set list, this was my super vote.

You know the way it starts with that single note tremelo on the guitar? I figured that would work on the mandolin. And I know how to tremelo.

Jessica was on bass. Jessi Hall was on vocals. It. Rocked.

I stayed on stage for Radiohead’s The National Anthem complete with horns, musical saw, and two basses played by Brad and Jessica absolutely killing it. I added a little texture over the singing with some picked notes on the mandolin.

The National Anthem

Then it got truly epic. We played Wake Up by Arcade Fire. So. Much. Fun! Again, I laid down some tremelo over the rousing chorus. I’m sure no one could hear it but it didn’t matter. Everyone was just lifted along by the sheer scale of the thing.

Arcade Fire - Wake Up (Official Audio)

That was supposed to be it for me. But during the rehearsal the day before, I played a little bit on Fleetwood Mac’s The Chain and Brad said, “You should do that!”

The Chain (2004 Remaster)

So I did. I think it worked. I certainly enjoyed it!

With that, my musical duties were done and I just danced and danced, singing along to everything.

At the end of the night, everyone got back on stage. It was a tight fit. We then attempted to sing Bohemian Rhapsody together. It was a recipe for disaster …but amazingly, it worked!

That could describe the whole evening. It shouldn’t have worked. It was far too ambitious. But not only did it work, it absolutely rocked!

What really stood out for me was how nice and kind everyone was. There was nary an ego to be found. I had never met most of these people before but we all came together and bonded over this shared creation. It was genuinely special.

Days later I’m still buzzing from it all. I’m so, so grateful to Brad and Melissa for pulling off this incredible feat, and for allowing me to be a part of it.

They’ve had a shitty few years. I know we all had a shitty time over the past few years, but the shit kept on coming for them:

And then in the middle of this traumatic medical emergency, our mentally-unstable neighbor across the street began accosting my family, flipping off our toddler and nanny, racially harassing my wife, and making violent threats. We fled our home for fear of our safety because he was out in the street exposing himself, shouting belligerence, and threatening violence.

After that, Brad started working with Project Healthy Minds. In fact, all the proceeds from Frostapalooza go to that organisation along with NextStep Pittsburgh.

Just think about that. Confronted with intimidation and racism, Brad and Melissa still managed to see the underlying systemic inequality, and work towards making things better for the person who drove them out of their home.

Good people, man. Good people.

I sincererly hope they got some catharsis from Frostapalooza. I can tell you that I felt frickin’ great after being part of an incredible event filled with joy and love and some of the best music I’ve ever heard.

There’s a write-up of Frostapalooza on CSS Tricks and Will Browar has posted his incredible photographs from the night—some seriously superb photography!

Teaching and learning

Looking back on ten years of codebar Brighton, I’m remembering how much I got out of being a coach.

Something that I realised very quickly is that there is no one-size-fits-all approach to coaching. Every student is different so every session should adapt to that.

Broadly speaking I saw two kinds of students: those that wanted to get results on screen as soon as possible without worrying about the specifics, and those who wanted to know why something was happening and how it worked. In the first instance, you get to a result as quickly as possible and then try to work backwards to figure out what’s going on. In the second instance, you build up the groundwork of knowledge and then apply it to get results.

Both are equally valid approaches. The only “wrong” approach as a coach is to try to apply one method to someone who’d rather learn the other way.

Personally, I always enjoyed the groundwork-laying of the second approach. But it comes with challenges. Because the results aren’t yet visible, you have to do extra work to convey why the theory matters. As a coach, you need to express infectious enthusiasm.

Think about the best teachers you had in school. I’m betting they displayed infectious enthusiasm for the subject matter.

The other evergreen piece of advice is to show, don’t tell. Or at the very least, intersperse your telling with plenty of showing.

Bret Viktor demonstrates this when he demonstrates scientific communication as sequential art:

This page presents a scientific paper that has been redesigned as a sequence of illustrations with captions. This comic-like format, with tightly-coupled pictures and prose, allows the author to depict and describe simultaneously — show and tell.

It works remarkably well. I remember how well it worked when Google first launched their Chrome web browser. They released a 40 page comic book illustrated by Scott McCloud. There is no way I would’ve read a document that long about how browser engines work, but I read that comic cover to cover.

This visual introduction to machine learning is another great example of simultaneous showing and telling.

So showing augments telling. But interactivity can augment showing.

Here are some great examples of interactive explainers:

Lea describes what can happen when too much theory comes before practice:

Observing my daughter’s second ever piano lesson today made me realize how this principle extends to education and most other kinds of knowledge transfer (writing, presentations, etc.). Her (generally wonderful) teacher spent 40 minutes teaching her notation, longer and shorter notes, practicing drawing clefs, etc. Despite his playful demeanor and her general interest in the subject, she was clearly distracted by the end of it.

It’s easy to dismiss this as a 5 year old’s short attention span, but I could tell what was going on: she did not understand why these were useful, nor how they connect to her end goal, which is to play music.

The codebar website has some excellent advice for coaches, like:

  • Do not take over the keyboard! This can be off-putting and scary.
  • Encourage the students to type and not copy paste.
  • Explain that there are no bad questions.
  • Explain to students that it’s OK to make mistakes.
  • Assume that anyone you’re teaching has no knowledge but infinite intelligence.

Notice how so much of the advice focuses on getting the students to do things, rather than have them passively sit and absorb what the coach has to say.

Lea also gives some great advice:

  1. Always explain why something is useful. Yes, even when it’s obvious to you.
  2. Minimize the amount of knowledge you convey before the next opportunity to practice it. For non-interactive forms of knowledge transfer (e.g. a book), this may mean showing an example, whereas for interactive ones it could mean giving the student a small exercise or task.
  3. Prefer explaining in context rather than explaining upfront.

It’s interesting that Lea highlights the advantage of interactive media like websites over inert media like books. The canonical fictional example of an interactive explainer is the Young Lady’s Illustrated Primer in Neal Stephenson’s novel The Diamond Age. Andy Matuschak describes its appeal:

When it wants to introduce a conceptual topic, it begins with concrete hands-on projects: Turing machines, microeconomics, and mitosis are presented through binary-coding iron chains, the cipher’s market, and Nell’s carrot garden. Then the Primer introduces extra explanation just-in-time, as necessary.

That’s not how learning usually works in these domains. Abstract topics often demand that we start with some necessary theoretical background; only then can we deeply engage with examples and applications. With the Primer, though, Nell consistently begins each concept by exploring concrete instances with real meaning to her. Then, once she’s built a personal connection and some intuition, she moves into abstraction, developing a fuller theoretical grasp through the Primer’s embedded books.

(Andy goes on to warn of the dangers of copying the Primer too closely. Its tricks verge on gamification, and its ultimate purpose isn’t purely to educate. There’s a cautionary tale there about the power dynamics in any teacher/student relationship.)

There’s kind of a priority of constituencies when it comes to teaching:

Consider interactivity over showing over telling.

Thinking back on all the talks I’ve given, I start to wonder if I’ve been doing too much telling and showing, but not nearly enough interacting.

Then again, I think that talks aren’t quite the same as hands-on workshops. I think of giving a talk as being more like a documentarian. You need to craft a compelling narrative, and illustrate what you’re saying as much as possible, but it’s not necessarily the right arena for interactivity.

That’s partly a matter of scale. It’s hard to be interactive with every person in a large audience. Marcin managed to do it but that’s very much the exception.

Workshops are a different matter though. When I’m recruiting hosts for UX London workshops I always encourage them to be as hands-on as possible. A workshop should not be an extended talk. There should be more exercises than talking. And wherever possible those exercises should be tactile, ideally not sitting in front of a computer.

My own approach to workshops has changed over the years. I used to prepare a book’s worth of material to have on hand, either as one giant slide deck or multiple decks. But I began to realise that the best workshops are the ones where the attendees guide the flow, not me.

So now I show up to a full-day workshop with no slides. But I’m not unprepared. I’ve got decades of experience (and links) to apply during the course of the day. It’s just that instead of trying to anticipate which bits of knowledge I’m going to need to convey, I apply them in a just-in-time manner as and when they’re needed. It’s kind of scary, but as long as there’s a whiteboard to hand, or some other way to illustrate what I’m telling, it works out great.

Codebar Brighton

I went to codebar Brighton yesterday evening. I hadn’t been in quite a while, but this was a special occasion: a celebration of codebar Brighton’s tenth anniversary!

The Brighton chapter of codebar was the second one ever, founded six months after the initial London chapter. There are now 33 chapters all around the world.

Clearleft played host to that first ever codebar in Brighton. We had already been hosting local meetups like Async in our downstairs event space, so we were up for it when Rosa, Dot, and Ryan asked about having codebar happen there.

In fact, the first three Brighton codebars were all at 68 Middle Street. Then other places agreed to play host and it moved to a rota system, with the Clearleft HQ as just one of the many Brighton venues.

With ten years of perspective, it’s quite amazing to see how many people went from learning to code in the evenings, to getting jobs in web development, and becoming codebar coaches themselves. It’s a really wonderful community.

Over the years the baton of organising codebar has been passed on to a succession of fantastic people. These people are my heroes.

It worked out well for Clearleft too. Thanks to codebar, we hired Charlotte. Later we hired Cassie. And it was thanks to codebar that I first met Amber.

Codebar Brighton has been very, very good to me. Here’s to the next ten years!

That was UX London 2024

UX London 2024 is done …and it was magnificent!

It’s always weird when an event like this moves from being something in the future to something in the past. I’ve spent the year so far fixated on getting the right line-up, getting the word out, and nervously watching the ticket sales (for some reason a lot of people left it to pretty late in the day to secure their spots—not good for my heart!). For months, then weeks, then days, this thing was coming towards me. Then it was done. Now it’s behind me. It feels strange.

I’ve spent the past few days decompressing and thinking back on the event. My initial impression of it has solidified with the addition of some rumination—it was really, really good! The best yet.

I wish I could take the credit for that, but it was all down to the fantastic speakers and my wonderful colleagues who kept things moving flawlessly. All I had to do was get up and stage and introduce the speakers. Easy peasy.

I will say that I am very proud of the line-up I put together. I had a nice mix of well-known voices alongside newcomers.

With some of the speakers, I knew that they’d deliver the goods. I didn’t spend any time fretting over whether people like Emma Boulton, Tom Kerwin or Ben Sauer would be great. I never asked myself whether Brad Frost would have valuable insights into design systems. I mean, does the pope shit in the woods?

But what really blew me away were the people I didn’t know. I hadn’t even met Clarissa Gardner or Benaz Irani before UX London. They’re not exactly fixtures on the conference circuit …yet. They should be. Seriously, I go to a lot of events, and I see a lot of talks, so I don’t offer my praise lightly. Their talks were great!

There were numerous times during UX London 2024 when I thought “More people need to see this!” More people need to see Benaz’s superb talk on the designer alter-ego. More people need to see John’s superb presentation—he put a ton of work into it and it really paid off.

And everyone needs to hear Harry’s blistering call-to-arms. His presentation was brilliant and much-needed. Oh, captain, my captain!

Oh, and needless to say, the closing keynotes on each day were just perfect. Rama, Matt, and Maggie bestowed so much great brain food, it was almost like a mini dConstruct.

I’m so grateful to all the speakers for really bringing their A game. I’m grateful to all my colleagues, especially Louise, who did all the hard work behind the scenes. And I’m really grateful to everyone who came and enjoyed UX London 2024.

Thank you.

Hosting

I haven’t spoken at any conferences so far this year, and I don’t have any upcoming talks. That feels weird. I’m getting kind of antsy to give a talk.

I suspect my next talk will have something to do with HTML web components. If you’re organising an event and that sounds interesting to you, give me a shout.

But even though I’m not giving a conference talk this year, I’m doing a fair bit of hosting. There was the lovely Patterns Day back in March. And this week I’m off to Amsterdam to be one of the hosts of CSS Day. As always, I’m very much looking forward to that event.

Once that’s done, it’ll be time for the biggie. UX London is just two weeks away—squee!

There are still tickets available. If you haven’t got yours yet, I highly recommend getting it before midnight on Friday—that’s when the regular pricing ends. After that, it’ll be last-chance passes only.

Another speaker for UX London

UX London is just three weeks away! If you haven’t got your ticket yet, dally not.

There’s a last-minute addition to the line-up: Peter Boersma.

Peter is kindly stepping into the slot that Kara Kane was going to be occupying. Alas, since a snap general election was recently announced, Kara isn’t able to give her talk. There’s an abundance of caution in the comms from gov.uk in this pre-election period.

It’s a shame that Kara won’t be able to speak this time around, but it’s great that we’ve got Peter!

Peter’s talk is perfect for day three. Remember, that’s the day focused on design ops and design systems. Well, Peter lives and breathes design ops. He’ll show you why you should maintain a roadmap for design ops, and work with others to get the initiatives on it done.

You can get a ticket for an individual day of talks and workshops, or go for the best-value option and come for all three days. See you there!

UX London 2024 closing keynotes

Alright, so last week I gave you the low-down on each day of this year’s UX London:

  1. Tuesday, June 18th focuses on UX research,
  2. Wednesday, June 19th focuses on product design, and
  3. Thursday, June 20th focuses on design ops and design systems

But the line-up for each day wasn’t quite complete. There was a mystery slot at the end of each day for a closing keynote.

Well, I’m very happy to unveil the trio of fantastic speakers who will be closing out each day…

A suave dapper man with brown eyes, a close-cropped dark beard and punky hair in a stylish light blue suit against a white background. A middle-aged white man on stage with a microphone gesticulating as he stares into the future. A young white woman with dark hair smiling in front of a grey backdrop.

Rama Gheerawo is the closing speaker on day one. Rama will show you how to frame inclusive design in the context of UX.

I’ve been trying to get Rama for UX London for the past few years but the timings never worked out. I’m absolutely delighted that I’ve finally managed to nab him! His talk is guaranteed to be the perfect inspirational ending for day one.

Matt Webb is giving the closing keynote on day two. Matt will show what it’s like to live and work with AI. You know my scepticism on this topic but even I have to hand it to Matt; he’s finding ways to use these tools to create true delight.

Honestly it feels like a bit of a cheat getting Matt to wrap up the day—his talks are always incredibly entertaining so I feel like I’m taking the easy route. If you’ve seen his appearances at dConstruct you’ll know what I mean.

Maggie Appleton is the final speaker on the final day of UX London. Maggie will show you how to explore designing with large language models. Again, even a sceptic like me has a lot to learn from Maggie’s level-headed humanistic approach to AI.

I’m so happy to have Maggie speaking at UX London. Not only am I a huge fan of her website, but I also love her presentation style. She’s going to entertain and educate in equal measure, and she’s certain to leave us with some fascinating questions to ponder.

With that, the line-up for UX London 2024 is complete …and what a stellar line-up it is!

Grab your ticket if you haven’t already, either for the full full three days or if you can’t manage that, day tickets are available too.

Use this discount code to 20% of the ticket price: JOINJEREMY. I’d love to see you there!

UX London 2024, day three

UX London runs for three days, from June 18th to 20th. If you can, you should get a ticket for all three days. But if you can’t, you can get a one-day ticket. Think of each individual day as being its own self-contained conference.

The flow of the three-day event kind of mimics the design process itself. It starts with planning and research. Then it gets into the nitty-gritty product design details. Then it gets meta…

Day three, Thursday, June 20th is about design systems and design ops.

Maintenance matters, not just for the products and services you’re designing, but for the teams you’re designing with. You can expect a barrage of knowledge bombs on alignment and collaboration.

The bombardment commences with four great talks in the morning.

The eyes of a man with an impressive foppish fringe look out from inside a brightly-coloured child's space helmet. A professional portrait of a smiling woman with long hair in front of a black background. A woman with long curly hair outdoors with a big smile on her face. A pale-skinned woman with her tied back smiling in front of a white background.
  1. Brad Frost kicks things off with the question is atomic design dead? Brad will show you how to imagine what a global design system might look like.
  2. Alicia Calderón is going to be talking about unlocking collaboration . Alicia will show you how to use a framework for creating lasting aligment between developers and designers.
  3. Benaz Irani will be speaking about empathy overload. Benaz will show you how to strike a balance between compassion and confidence within your team.
  4. Kara Kane is going to talk about why UX building blocks need standards. Kara will show you how to use standards to enable adoption and contribution to design systems.

After the lunch break you’ll have your pick of four superb workshops. It’s not an easy choice.

The eyes of a man with an impressive foppish fringe look out from inside a brightly-coloured child's space helmet. Close up of a smiling light-skinned woman wearing glasses with long red hair. A bearded short-haired man with light skin smiling outdoors amongst greenery. A white man with short hair and a bit of a ginger beard with a twinkle in his eye, wearing a plaid shirt.
  1. Brad Frost is not only giving a talk in the morning, he’s also leading an afternoon workshop on the design system ecosystem. Brad will show you how to unpack the many layers of the design system layer cake so you can deliver sturdy user interfaces and help teams work better together.
  2. Stéphanie Walter is running a workshop on designing adaptive reusable components and pages . Stéphanie will show you how to plan your content and information architecture to help build more reusable components.
  3. Tom Kerwin will be giving a workshop on multiverse mapping. Tom will show you how to pin down your product strategy and to align your team around the stuff that matters.
  4. Luke Hay is running a workshop on bridging the gap between Research and Design. Luke will show you how to take practical steps to ensure that designers and researchers are working as a seamless team.

Finally we’ll finish the whole event with one last closing keynote. I’m very excited to announce who that’s going to be—I’ll only keep you on tenterhooks for a short while longer.

When step back and look at what’s on offer, day three of UX London looks pretty unmissable. If you work with a design system or heck, if you just work with other people, this is the day for you. So get your ticket now.

But be sure to use this discount code I’ve prepared just for you to get a whopping 20% off the ticket price: JOINJEREMY.

UX London 2024, day two

If you can’t make it to all three days of this year’s UX London, there’s always the option to attend a single day.

Day two is focused on product design. You know, the real meat’n’potatoes of working at the design coalface (to horribly mix my metaphors).

The day begins with four back-to-back practical talks.

A fairskinned man with short hair indoors illuminated by natural light. The smiling face of a young black woman with straight shoulder-length dark hair and glasses against a light background. A profile of a woman outdoors with her hair tied back and glasses on her head as she looks into the distance. A short-haired white man with a chiselled jaw tilts his head to one side and looks dreamily out from in front of green foliage.
  1. John V Willshire gets the ball rolling with a big-picture talk on the product of design. John will show you how to think about futures rather than features.
  2. Tshili Ndou follows on with her talk aboutvalidating features. Tschili will show you how to create high value products and avoid wasting money.
  3. Wioleta Maj is up after the break with a talk on understanding the impact of design choices. Wioleta will show you how to identify who we are creating our designs for (and who we are not).
  4. Harry Brignull closes out the morning with his call to action, Do Not Pass Go. Harry will show you how to get to grips with our industry’s failure to self-regulate when it comes to harmful design patterns.

After lunch, it’s decision time. Whereas the morning talks are sequential, the afternoon’s workshops run in parallel. You’ve got four excellent workshops to choose from.

A man with short hair and glasses with a neutral expression on his face. A bearded short-haired man with light skin smiling outdoors amongst greenery. A fair-skinned woman with long hair smiling. The eyes of a man with an impressive foppish fringe look out from inside a brightly-coloured child's space helmet.
  1. Ben Sauer will be giving a workshop on the storytelling bridge . Ben will show you how to find your inner storyteller to turn your insights into narratives your stakeholders can understand quickly and easily.
  2. Tom Kerwin will be giving a workshop on multiverse mapping. Tom will show you how to pin down your product strategy and to align your team around the stuff that matters.
  3. Serena Verdenicci will be giving a workshop on behavioural intentions . Serena will show you how to apply a behavioural mindset to your work so you can create behaviour-change interventions.
  4. Brad Frost will be giving a workshop on the design system ecosystem. Brad will show you how to unpack the many layers of the design system layer cake so you can deliver sturdy user interfaces and help teams work better together.

Finally there’s one last keynote talk at the end of the day. All will be revealed very soon, but believe me, it’s going to be a perfect finisher.

If a day of outstanding talks and workshops on product design sounds good to you, get your ticket now.

And just between you and me, here’s a discount code to get 20% of the ticket price: JOINJEREMY.

UX London 2024, day one

UX London is just two months away!

The best way to enjoy the event is to go for all three days but if that’s not doable for you, each individual day is kind of like a mini-conference with its own theme.

The theme on day one, Tuesday, June 18th is design research.

In the morning there are four fantastic talks.

A bearded short-haired man with light skin smiling outdoors amongst greenery. A smiling woman with dark hair with a yellow flower in it wearing an orange top outdoors in a sunny pastoral setting. A portrait of Aleks outdoors turning the camera with a smile. A smiling light-skinned woman with medium length hair and a colourful green top in front of a stucco wall.
  1. Tom Kerwin kicks things off with his talk on pitch provocations. Tom will show you how to probe for what the market really wants with his fast, counterintuitive method.
  2. Clarissa Gardner is giving a talk about ethics and safeguarding in UX research . Clarissa will show you how to uphold good practice without compromising delivery in a fast-paced environment.
  3. Aleks Melnikova’s talk is all about demystifying inclusive research. Aleks will show you how to conduct research for a diverse range of participants, from recruitment and planning through to moderation and analysis.
  4. Emma Boulton closes out the morning with her talk on meeting Product where they are. Emma will show you how to define a knowledge management strategy for your organisation so that you can retake your seat at the table.

After lunch you’ll take part in one of four workshops. Choose wisely!

A white man with short hair and a bit of a ginger beard with a twinkle in his eye, wearing a plaid shirt. A fair-skinned woman with long hair smiling. Close up of a smiling light-skinned woman wearing glasses with long red hair. A man with short hair and glasses with a neutral expression on his face.
  1. Luke Hay is running a workshop on bridging the gap between research and design. Luke will show you how to take practical steps to ensure that designers and researchers are working as a seamless team.
  2. Serena Verdenicci is running a workshop on behaviorual intentions. Serena will show you how to apply a behavioural mindset to your work so you can create behaviour-change interventions.
  3. Stéphanie Walter is running a workshop on designing adaptive reusable components and pages. Stéphanie will show you how to plan your content and information architecture to help build more reusable components.
  4. Ben Sauer is running a workshop on the storytelling bridge. Ben will show you how to find your inner storyteller to turn your insights into narratives your stakeholders can understand quickly and easily.

After your workshop there’s one final closing keynote to bring everyone back together. I’m keeping that secret for just a little longer, but trust me, it’s going to be inspiring—plenty to discuss at the drinks reception afterwards.

That’s quite a packed day. If design research is what you’re into, you won’t want to miss it. Get your ticket now.

Just to sweeten the deal and as a reward for reading all the way to the end, here’s a discount code you can use to get a whopping 20% off: JOINJEREMY.

Patterns Day

The third Patterns Day happened yesterday. It was lovely!

The last time we had a Patterns Day was in 2019. After five years it felt very, very good to be back in the beautiful Duke Of York’s for another full day of design systems nerdery.

I wasn’t the only one who felt that way. A lot of people told me how much they enjoyed the event, which swelled my heart with happiness. I’m genuinely grateful to everyone who came—thank you so much!

The talks were, of course, excellent. I feel pretty good about the flow of the day. I tried to mix and match between big-picture talks with broad themes and nitty-gritty talks diving into details. The contrast worked really well.

In the pub afterwards it was fascinating to hear how much the different talks resonated with people. So many people felt seen, in the best possible way. It’s quite gratifying to hear that you’re not alone, that other people are struggling with the same kinds of issues with design systems as you are.

At the very first Patterns Day when it was still early days for design systems, there was still a certain amount of cheerleading, bigging up all the benefits of design systems. In 2024 there’s a lot more real talk about how much hard work there is. The design systems struggle is real.

There was another overarching theme at this year’s Patterns Day. Even though there was plenty of coverage of technical details like design tokens, typography and components, the big takeaway was all about people. Collaboration. Agreement. Community. These are the real foundations of a design system that works.

I’m so grateful to all the wonderful speakers yesterday for reminding us of what really matters.

UX London early-bird pricing ends soon

Just look at who’s speaking at UX London this year! That’s a damned fine line-up, if I do say so myself. Which I do.

If you haven’t procured a ticket yet, allow me to gently remind you that early-bird ticket sales finish on March 14th. So if you want to avail of that bargain of a price, get in there now.

The event will be three days long. You can buy a ticket for all three days, or you can buy individual day tickets (but buying a three-day ticket works out cheaper per day).

The first day, Tuesday, June 18th, focuses on UX research.

The second day, Wednesday, June 19th, focuses on product design.

The third day, Thursday, June 20th, focuses on design ops and design systems.

Each day features a morning of inspiring talks and an afternoon of brilliant workshops. I’ll be adding titles and descriptions for all of them soon, but in the meantime, don’t dilly dally—get your ticket today!

Speak up

Harry popped ’round to the Clearleft studio yesterday. It’s always nice when a Clearleft alum comes to visit.

It wasn’t just a social call though. Harry wanted to run through the ideas he’s got for his UX London talk.

Wait. I buried the lede. Let me start again.

Harry Brignull is speaking at this year’s UX London!

Yes, the person who literally wrote the book on deceptive design patterns will be on the line-up. And judging from what I heard yesterday, it’s going to be a brilliant talk.

It was fascinating listening to Harry talk about the times he’s been brought in to investigate companies accused of deliberately employing deceptive design tactics. It involves a lot of research and detective work, trawling through internal communications hoping to find a smoking gun like a memo from the boss or an objection from a beleaguered designer.

I thought about this again today reading Nic Chan’s post, Have we forgotten how to build ethical things for the web?. It resonates with what Harry will be talking about at UX London. What can an individual ethical designer do when they’re embedded in a company that doesn’t prioritise user safety?

It’s like a walking into a jets pray of bullshit, so much so that even those with good intentions get easily overwhelmed.

Though I try, my efforts rarely bear fruit, even with the most well-meaning of clients. And look, I get it, no on wants to be the tall poppy. It’s hard enough to squeeze money from the internet-stone these days. Why take a stance on a tiny issue when your users don’t even care? Your competitors certainly don’t. I usually end up quietly acquiescing to whatever bad are made, praying no future discerning user will notice and think badly of me.

It’s pretty clear to me that we can’t rely on individual people to make a difference here.

Still, I take some encouragement from Harry’s detective work. If the very least that an ethical designer (or developer) does is to speak up, on the record, then that can end up counting for a lot when the enshittification hits the fan.

If you see something, say something. Actually, don’t just say it. Write it down. In official communication channels, like email.

I remember when Clearleft crossed an ethical line (for me) by working on a cryptobollocks project, I didn’t just voice my objections, I wrote them down in a memo. It wasn’t fun being the tall poppy, the squeeky wheel, the wet blanket. But I think it would’ve been worse (for me) if I did nothing.

The schedule for Patterns Day

It is now exactly five weeks until Patterns Day—just another 35 sleeps!

Everthing is in place for a perfect day of deep dives into design systems. There’ll be eight snappy 30 minute talks—bam, bam, bam!

Here’s the schedule I’ve got planned for the day:

Registration.
Jeremy introduces the day.
Jina delivers the opening keynote.
Débora talks about the outcomes, lessons and challenges from using design tokens.
Break.
Yolijn talks about the relay method for design system governance.
Geri talks about her journey navigating accessibility in design systems.
Lunch.
Richard talks about responsive typography in design systems.
Samantha talks about getting buy-in for a design system.
Break.
Mary talks about transitioning from a single to a multi-brand design system.
Vitaly delivers the closing keynote.
Jeremy wraps up the day.
Have a drink and a geek pub quiz at the Hare And Hounds pub.

I assume you’ve got your ticket already, but if not use the discount code JOINJEREMY to get 10% off the ticket price.

See you there!

Patterns Day and more

Patterns Day is exactly six weeks away—squee!

If you haven’t got your ticket yet, get one now. (And just between you and me, use the discount code JOINJEREMY to get a 10% discount.)

I’ve been talking to the speakers and getting very excited about what they’re going to be covering. It’s shaping up to be the perfect mix of practical case studies and big-picture thinking. You can expect talks on design system governance, accessibility, design tokens, typography, and more.

I’m hoping to have a schedule for the day ready by next week. It’s fun trying to craft the flow of the day. It’s like putting together a set list for a concert. Or maybe I’m just overthinking it and it really doesn’t matter because all the talks are going to be great anyway.

There are sponsors for Patterns Day now too. Thanks to Supernova and Etch you’re going to have bountiful supplies of coffee, tea and pastries throughout the day. Then, when the conference talks are done, we’ll head across the road to the Hare And Hounds for one of Luke Murphy’s famous geek pub quizes, with a bar tab generously provided by Zero Height.

Now, the venue for Patterns Day is beautiful but it doesn’t have enough space to provide everyone with lunch, so you’re going to have an hour and a half to explore some of Brighton’s trendy lunchtime spots. I’ve put together a list of lunch options for you, ordered by proximity to the Duke of York’s. These are all places I can personally vouch for.

Then, after the conference day, and after the pub quiz, there’s Vitaly’s workshop the next day. I will most definitely be there feeding on Vitaly’s knowledge. Get a ticket if you want to join me.

But wait! That’s not all! Even after the conference, and the pub quiz, and the workshop, the nerdy fun continues on the weekend. There’s going to be an Indie Web Camp here in Brighton on the Saturday and Sunday after Patterns Day.

If you’ve been to an Indie Web Camp before, you know how inspiring and fun it is. If you haven’t been to one yet, you should definitely come along. It’s free! If you’ve got your own website, or if you’re even just thinking about having your own website, it’s a great opportunity to meet with like-minded people.

So that’s going to be four days of non-stop good stuff here in Brighton. I’m looking forward to seeing you then!

2023

I try to get back to Ireland a few times a year to see my mother. At some point in each trip there’s a social gathering with her friends or family. Inevitably the talk turns to ailments, illnesses, and complaints. I sit there quietly and nod politely.

2023 was the year I joined in.

If it wasn’t relaying my experience of visits to the emergency room, it was talk of my sinuses acting up and keeping me awake at night with their noises. Nasal polyps perhaps? And lately I’ve been having this wheezy asthma-like issue at night, what with this chesty cough I’ve been trying to sha… you get how uninteresting this is, right?

So I’ve got some nagging health issues. But I consider myself lucky. In the grand scheme of things, they aren’t big deals. Even the allergy which requires me to carry an epi-pen is to the easily-avoidable Ibuprofun, not to some ubiquitous foodstuff.

In fact I’ve had just enough health issues to give me a nice dose of perspective and appreciate all the times when my body is functioning correctly. I often think of what Maciej wrote about perspective:

The good news is, as you get older, you gain perspective. Perspective helps alleviate burnout.

The bad news is, you gain perspective by having incredibly shitty things happen to you and the people you love. Nature has made it so that perspective is only delivered in bulk quantities. A railcar of perspective arrives and dumps itself on your lawn when all you needed was a microgram. This is a grossly inefficient aspect of the human condition, but I’m sure bright minds in Silicon Valley are working on a fix.

Hence my feeling fortunate. 2023 was a perfectly grand year for me.

I went on some great adventures with Jessica. In the middle of the year we crossed the Atlantic on the Queen Mary II with our friends Dan and Sue, then we explored New York, and then we relaxed on Saint Augustine Beach for a week. Lovely!

The week in Ortigia, Sicily was great. So was the week in Cáceres, Spain. And the week spent playing music in Belfast during the trad festival was a blast.

There was lots of music closer to home too. Brighton is blessed with plenty of Irish music sessions and I’m doing my best to get to all of them. Playing mandolin in a session is my happy place.

Other music is also available. The band had an excellent year with the addition of our brilliant drummer, Matthew. We made such fast progress on new material that we managed to get into the studio to record an album’s worth of songs. Expect a new Salter Cane album in 2024!

On the work front, my highlights were event-based. I curated and hosted UX London. I spoke at a bunch of other events, and I think I did a good job. I spoke at no online events, and that’s the way I’d like to keep it. I thrive on giving talks at in-person gatherings. I hope I can continue to do that in 2024.

I very much enjoyed having a four-day work week in 2023. I don’t think I could ever go back to a five-day week. In fact, for 2024 I’m dabbling with a three-day work week. I’m luckily I can afford to do this. Given the choice, I’d rather have more time than more money. I know not everyone has that choice.

My hope for 2024 is for pretty much more of the same as I got in 2023. More music. More travel. But fewer health issues.

When I was summarising 2022, I said:

I’ve got my health. That’s something I don’t take for granted.

I’ve still (mostly) got my health. I definitely don’t take it for granted. Here’s to a happy and healthy 2024.

The complete line-up for Patterns Day …and a workshop!

The line-up for Patterns Day is complete! You’ll be hearing from eight fantastic speakers on March 7th 2024 here in Brighton.

I really like the mix of speakers we’ve got…

Half of the speakers will be sharing what they’ve learned from design systems in their organisations: Débora from LEGO, Mary from the Financial Times, Yolijn from the Dutch government, and Samantha from University College London. That’s a good spread of deep dives.

The other half of the speakers can go broad across design systems in general: Vitaly on design patterns, Rich on typography, Geri on accessibility, and Jina on …well, absolutely everything to do with design systems!

I’m so happy that I could get the line-up to have this mix. If you have any interest in design systems at all—whether it’s as a designer, a developer, a product manager, or anything else—you won’t want to miss this. Early bird tickets are £225.

But wait! That’s not all. If you really want to dive deep into interface design patterns, then stick around. The day after Patterns Day, Vitaly is running a one-day workshop:

In this in-person workshop with Vitaly Friedman, UX consultant and creative lead behind Smashing Magazine, we’ll dive deep into dissecting how to solve complex design problems. Whether you’re working on a complex nested multi-level navigation or creating enterprise grade tables, this workshop will give you the tools you need to excel at your work.

Places are limited. There isn’t room for everyone who’s going to be at Patterns Day, so if you—and your team—want to learn design pattern kung-fu from the master, get your workshop ticket now! Workshop tickets are £445.

UX London returns in 2024

Put the dates in your dairy: UX London 2024 will be on June 18th, 19th, and 20th.

Better yet, grab a ticket right now. There are super early-bird tickets available until this Friday.

If you want a flavour of what to expect, check out the speakers that are already confirmed: Brad!, Ben!, Tshili!, and more!

It’s early days but I can tell you what to expect from each day. The first day will be themed around research. The second will have a focus on product design. The third day will be themed around design systems and design ops.

As usual, there’ll be a mix of talks and workshops: a single track of inspirational talks in the morning, followed by a choice of practical workshops in the afternoon.

We’ll be in a new venue next year too—right in the heart of London.

See you there!

Creativity

It’s like a little mini conference season here in Brighton. Tomorrow is ffconf, which I’m really looking forward to. Last week was UX Brighton, which was thoroughly enjoyable.

Maybe it’s because the theme this year was all around creativity, but all of the UX Brighton speakers gave entertaining presentations. The topics of innovation and creativity were tackled from all kinds of different angles. I was having flashbacks to the Clearleft podcast episode on innovation—have a listen if you haven’t already.

As the day went on though, something was tickling at the back of my brain. Yes, it’s great to hear about ways to be more creative and unlock more innovation. But maybe there was something being left unsaid: finding novel ways of solving problems and meeting user needs should absolutely be done …once you’ve got your basics sorted out.

If your current offering is slow, hard to use, or inaccessible, that’s the place to prioritise time and investment. It doesn’t have to be at the expense of new initiatives: this can happen in parallel. But there’s no point spending all your efforts coming up with the most innovate lipstick for a pig.

On that note, I see that more and more companies are issuing breathless announcements about their new “innovative” “AI” offerings. All the veneer of creativity without any of the substance.