Harveen Gill’s Post

SEPHORA, the "mothership of the modern-day beauty industry," is making waves with its sensational retail makeover!... Despite the challenges posed by the cost of living crisis, Sephora's 'open-sell' format is winning hearts and wallets alike. Transforming the shopping experience into a vibrant atmosphere akin to a nightclub, Sephora's Westfield White City location in London is buzzing with energy. Instead of cocktails and dance floors, women are indulging in the latest eyeshadows, lipsticks, and skincare serums, with some even enjoying mid-facial treatments at the "face glow" bar. Amidst 135 top-notch cosmetics brands, Sephora stands out as a beacon of luxury with an affordable price tag, attracting beauty enthusiasts and novices alike. And with its recent return to the UK, Sephora has received an overwhelming welcome, with plans for expansion across the country already underway. Sephora's success story isn't just confined to its physical stores; its online presence is equally captivating. With seamless integration of social media and customer service, Sephora has become more than just a store; it's a part of every customer's personal network. By bringing coveted brands like Tarte cosmetics and Skinfix to the UK market, Sephora is fulfilling the desires of beauty aficionados and trendsetters alike. No longer constrained by shipping fees and international purchases, shoppers can easily access the products that are trending online. As Sephora continues to redefine the beauty retail landscape, we're thrilled to witness its unwavering commitment to innovation and inclusivity. Stay tuned as Sephora transforms the way we experience beauty, one dazzling makeover at a time! https://lnkd.in/epZgkn9U

Everyone, from celebrities and influencers to multinational conglomerates and smaller businesses want you to buy their beauty product. But does star power still reign? Rihanna made us believe in Fenty Beauty - the brand bleeds her personality but especially makes yours shine when you wear it. Selena Gomez is so honest and candid, and that's quite Rare, isn't it? But simply seeing a celebrity's name and face on a product certainly isn't enough today. What, about a celebrity beauty brand, would make you want to purchase their product? #beautyindustry #beautynews #celebritybeauty

Sephora smashing its retail return. Hallelujah! How? When I was much, much younger, on work trips to Paris SEPHORA was hands down my beauty retail god: . Unique range . Accessible pricing . Easy to shop - a world away from the terrifying beauty counters of Galerie Lafayette I was therefore always a teeny bit sad they never nailed it in the UK. Until now… Three changes have apparently made a big difference: 1. Local market knowledge: They previously never quite “got” the British beauty retail landscape (an under-estimate of the old power of Boots or didn’t foresee the disruption of online beauty sales?) The - not cheap - purchase of a £132 million database (aka Feel Unique) seems to have fixed this. This new library of customer insights makes sure they are way more relevant. Nice. 2. Unique “Bricks and Mortar” offering: By bringing brands that customers would otherwise have to pay import tax for, to the British high street, they’ve given their young followers a real reason to stop scrolling and make that trip to store. 3. Kept shopping super-easy, but now in an on-point environment: Their self-service style was always their winning USP but now a cleaner, brighter, lighter aspirational store design means you can’t not pop in for a browse. Thanks Zoe Wood from The Guardian for reminding me (👇) why I loved them. Well worth a fresh visit to Westfield! What do you think of their new destination stores? #retailnews #retailindustry #beautyindustry #no4thfloor

In 2023, global #beauty market #retail sales grew to $446 billion, up 10% from 2022. By 2028, we expect the beauty sector to reach $590 billion, with an annual growth rate of 6%. But these headline growth figures only tell part of the story. While beauty managed to post double-digit growth last year, much of that was attributable to price increases rather than volume gains.   Check out our latest analysis, which dives into where and how we expect the global beauty market to grow: https://lnkd.in/eXRm5kSS   #McKinsey

Are you following the shift in the market around beauty? Ulta projecting a slow down while Sephora is showing growth, especially in their Kohls partnership. While this is being poised as a position of luxury vs. core beauty, I think it runs deeper than that. I believe the perception of luxury is driving this shift. Customers are still looking to stretch their dollars with recent inflation still stinging, so it's more important to customers than ever that the purchases they make align with their perception of luxury goods. Discount retailers are selling out of luxury goods. The shopper is becoming savvier and we should all take note! https://lnkd.in/gDSjKZXT

Distribution is the new puzzle for luxury beauty.   Thank you The Business of Fashion and Daniela Morosini for this great piece and kind quotes. Luxury beauty brands are indeed facing tough decisions when it comes to their top distribution at the strategic omnichannel crossroads. The puzzle gets even worse for Brands linked with fashion or when they have retailers in their family.   Which direction shall you take when you want to build an image and a sizeable beauty business with SHNW? These clients (not customers) want exclusive products, personalised services, quietness ...and rarely enjoy much proximity with the ‘crowd'. Pampered in Gucci's LA appartement, massaged in Paris Cheval Blanc Spa, dining at Copenhagen's Alchemist, where could they truly enjoy shopping their beauty?   There are not so many Harrods, SKP or Bon Marché in the world. The rare breed of boutique beauty retailers is very fragmented and they only want exclusivity and edge. Anyone already in SEPHORA, Ulta Beauty or El Corte Inglés is not for them, with the possible exceptions of Hermès and CHANEL.   Luxury beauty brands are desperately looking for new paths. They create exclusive lines, they open their own stores, they polish their online experience, they link with fashion. But all this can only be financed by growth in physical or digital wholesale ...precisely where the exact same brands often find themselves amongst price tags, rap music, multi-directional sprays of fragrances and numerous Alpha shoppers.   Some retailers like SEPHORA Champs-Elysées are clearly stepping up: beautiful Guerlain skincare lounge, luxury fragrance area (with air-filtration), clever sound system, elaborate lighting, story-telling architecture...etc. But it is one store and does it really translate in omnichannel?   There is a clear blue ocean in quiet luxury beauty distribution. How will it look like? Who will discover it? #beauty #distribution #luxury #strategy #marketing #omnichannel #shoppingexperience https://lnkd.in/e--nQ-M2

Sephora, the global beauty giant, has made a much-anticipated return to the UK market after almost 18 years. The brand, known for its extensive range of cosmetics, skincare, and fragrance products, has opened a flagship store in London's Westfield White City. This move is part of Sephora's broader strategy to expand its presence in Europe and meet growing consumer demand for premium beauty products. The new store offers an immersive shopping experience, blending physical retail with digital innovations. For more details, read the full article ⬇️ #Sephora #Beauty #UKBeauty #RetailNews #Cosmetics #BeautyInnovation #SephoraReturns

🌟 Have you heard of the "Lipstick Index" coined by Leonard Lauder? 🌟 Despite economic uncertainties, the beauty industry continues to show impressive resilience. Sephora recently announced a record sales year, reporting an astounding €86.2 billion in revenue and €22.8 billion in profit. This success is attributed to strong organic growth across the majority of its business units. Prestige beauty sales outpaced mass-market beauty sales in Q1 2024. Prestige beauty sales grew by 9%, compared to a modest 2% growth in the mass-market segment. This shift suggests that even in challenging economic times, consumers are gravitating towards luxury beauty products. The beauty industry remains vibrant and adaptable, reflecting a deeper consumer preference for high-quality and premium experiences. 🌹💄✨

Who is surviving in the Luxury eCommerce Industry? This industry is facing many changes and it has been impacted by the US economy's challenges . Take a look at this 👇

When luxury shoppers are the only ones left, how can prestige beauty brands stay on top? In the beauty industry, prestige may be at its peak. - Aspirational customers are pulling back from discretionary spending, leaving only luxury shoppers - High-net-worth shoppers crave a different kind of retail experience - Beauty brands must adapt to consumer finances getting squeezed and offer more affordable options - Prestige brands face competition from cheaper alternatives known as dupes - The prestige market for beauty products is becoming crowded - Legacy fashion names and beauty behemoths are already power players in the market - Shoppers are now more motivated by perceived quality and efficacy rather than luxury associations - Higher price tags require a high-end selling environment, posing distribution challenges - Retailers like Sephora and Ulta Beauty offer volume but struggle to provide the premium experience needed for high-priced products - Prestige brands have to jostle with more competitors for attention and shelf space #beauty #luxury